Frequently Asked Questions
We believe in clear communication, professional workmanship, and making your painting project smooth from start to finish. Below are answers to some of the most common questions we receive.
If you don’t see your question here, feel free to contact us - we’re always happy to help.
Are you licensed and insured?
Yes. We are fully licensed and insured to operate in British Columbia. We carry liability insurance and maintain proper coverage to protect your home and our team while work is being completed.
Hiring an insured professional painting company gives you peace of mind and protects you from unnecessary risk.
Do you offer free estimates?
Yes - we provide free, no-obligation estimates for all interior painting, exterior painting, and cabinet refinishing projects.
We’ll visit your home, assess the scope of work, answer your questions, and provide a detailed written quote outlining exactly what’s included. We believe in transparent pricing with no hidden surprises.
What areas do you serve?
We proudly serve homeowners throughout Kamloops and the surrounding communities. Our service area stretches from Sun Peaks in the north, to Monte Creek in the east, Tobiano in the west, and Lac Le Jeune in the south.
Within Kamloops, we work in neighbourhoods such as Aberdeen, Dufferin, Pineview, Upper and Lower Sahali, South Kamloops, Downtown, North Shore, Brocklehurst, Westmount, Westsyde, Rayleigh, Valleyview, Juniper Ridge, Dallas, Barnhartvale and Campbell Creek.
No matter where your home is located within this region, we bring the same professional standards, attention to detail, and high-quality workmanship to every project. If you’re unsure whether your property falls within our service area, simply reach out - we’re happy to confirm.
How long have you been in business?
Our company was established in early 2026, built on years of professional experience in interior painting, exterior painting, and cabinet refinishing.
Before launching the business, our team spent many years working in the industry and completing a wide range of residential projects. That experience has taught us what works, and what doesn’t, in every stage of a painting project. We’ve used those lessons to shape how we operate today, from thorough preparation and product selection to communication and project management. The result is a company that combines fresh energy with well-established expertise - delivering professional results our clients can feel confident in.
Do you require a deposit?
Yes. We typically require a 30% deposit to secure your project in our schedule, with the remaining balance only due when you are completely satisfied with the finished result.
Deposits allow us to reserve your dates, allocate crew time, and purchase project materials in advance. All payment terms are clearly outlined in your written quote.
What kind of paint do you use?
We use high-quality, professional-grade coatings designed for optimum coverage, visual appeal, and long-term durability.
The exact products and paint supplier depend on the surface and project type (interior walls, exterior siding, cabinetry, trim, etc.). We know which products to select that provide a smooth finish, strong adhesion, and lasting protection - not just a quick cosmetic upgrade.
Do I need to leave my home during the project?
In most cases, no. For interior painting projects, homeowners can typically remain in the home while work is being completed.
We take steps to minimise disruption, protect your belongings, and maintain a clean, organised workspace.
How do you protect my home during painting?
We use masking, drop cloths and plastic sheeting to protect floors, furniture, and fixtures as needed. At the end of each day, we tidy the workspace to keep your home safe and livable. When the project is complete, we do a final vacuum, mop, and thorough check to make sure everything is clean and in place.
Do you move furniture before painting?
Yes - we’ll move any furniture needed to access project areas safely, and we make sure everything is returned to its original place when the project is finished.
Do you offer a warranty?
Yes. We stand behind our workmanship and offer a 5 year limited warranty on our interior painting and cabinet refinishing services.
If any issues arise due to workmanship, we will address them promptly. Our goal is not just to complete your project, but to ensure you are fully satisfied with the results.
How far in advance should I book?
Booking timelines vary depending on the season. Spring and summer tend to fill quickly, especially for exterior painting projects.
If you have a specific timeline in mind, we recommend reaching out early to secure your preferred dates.
What makes your company different from other painting contractors?
We focus on quality over volume. We are not a “rush through” painting company. Our goal is to deliver results that look beautiful on day one, while also giving you a positive experience working with people who care about doing things right. That means:
Detailed preparation
Professional application methods
Clear communication
Respect for your home
Reliable scheduling
On top of that, we’re a workers’ co-op, which means our team genuinely cares about the work we do and the people we work for. We’re easy to deal with, approachable, and committed to making the process as smooth and pleasant as possible.